Insurance Broker Certification Practice Exam

In which system does a branch manager supervise agents who may be employees of the insurer?

1. Independent agency system

2. General agency system

3. Exclusive agency system

4. Managerial system

The correct answer is: Managerial system

The managerial system is characterized by a branch manager who has the responsibility of supervising agents, many of whom are directly employed by the insurer. This structure allows for a more centralized management approach, where the branch manager can oversee the training, performance, and sales strategies of the agents. The close supervision facilitates alignment with the insurer's goals and policies, fostering a cohesive team environment. This system often benefits insurers by enhancing communication and support within the branch, potentially leading to improved sales performance and customer service. In contrast, the independent agency system typically features agents who operate independently and represent multiple insurers, while the general agency system involves a general agent who manages sub-agents but does not necessarily supervise employees. The exclusive agency system involves agents who represent only one insurer but do not have the managerial oversight described. Thus, the managerial system stands out for its specific supervision structure that includes employees of the insurer under the guidance of a branch manager.